Privacy Policy

At KELLY STORE, we respect your privacy and are committed to protecting the personal information you provide when you visit or shop through our website.

This Privacy Policy explains how we may collect, use, store, and protect information when you visit our website, browse our products, place an order, contact us, or otherwise interact with KELLY STORE.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About KELLY STORE

KELLY STORE is an online store specializing in women’s clothing and fashion accessories.

Contact Information:

KELLY STORE
7122 TABOR AVENUE 8 APT A
PHILADELPHIA, PA 19111
USA

Email: rosalesmatt994@gmail.com
Phone: +1 469-920-4890

2. Information We Collect

When you visit or use our website, we may collect different types of information depending on how you interact with us.

Information You Provide Directly

When you place an order, create an account, contact us, or submit information through our website, you may provide information such as:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details

  • Product preferences

  • Information you provide when contacting customer service

  • Other information you voluntarily submit to us

Please only provide information that is necessary and accurate for your transaction or communication with us.

Payment Information

When you make a purchase, payment information may be collected and processed through Shopify and/or third-party payment service providers.

Depending on the payment method you select, payment providers may process information such as payment card details, billing information, transaction information, and other information necessary to authorize and complete your payment.

KELLY STORE does not intentionally store your complete payment card number or security code on our own systems. Payment information is generally handled by the applicable payment processor in accordance with its own privacy and security practices.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language preferences

  • Approximate geographic information

  • Referring website

  • Pages visited

  • Products viewed

  • Date and time of visits

  • Website interaction information

  • Other technical information related to your browsing session

This information may help us understand how visitors use our website, maintain website functionality, improve our services, and identify potential technical or security issues.

3. Cookies and Similar Technologies

KELLY STORE and certain third-party service providers may use cookies, pixels, tags, and similar technologies.

Cookies are small data files that may be stored on your device when you visit a website.

We may use these technologies to:

  • Keep our website functioning properly

  • Remember certain preferences

  • Maintain shopping cart functionality

  • Understand how visitors use our website

  • Improve website performance

  • Analyze website traffic

  • Personalize certain website experiences

  • Support advertising and marketing activities, where applicable

  • Detect and prevent fraudulent or suspicious activity

Some cookies may be essential for the operation of our website, while others may be used for analytics or marketing purposes.

Depending on your browser, device, and location, you may be able to control or disable certain cookies through your browser settings or available cookie controls.

Please note that disabling certain cookies may affect the functionality of portions of our website.

4. How We Use Your Information

We may use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Providing products and services

  • Processing payments

  • Arranging shipping and delivery

  • Communicating with you about your orders

  • Responding to customer service inquiries

  • Providing order confirmations and updates

  • Managing returns, refunds, or exchanges

  • Improving our products and website

  • Understanding customer preferences

  • Maintaining website security

  • Detecting and preventing fraud or unauthorized activity

  • Troubleshooting technical problems

  • Providing information about products or promotions, where permitted

  • Complying with applicable legal obligations

  • Protecting our rights and the rights of our customers

We do not use personal information for purposes that are materially different from those described in this Privacy Policy unless permitted or required by applicable law.

5. Order and Customer Communications

If you place an order with KELLY STORE, we may use your email address or phone number to communicate with you regarding your purchase.

These communications may include:

  • Order confirmations

  • Payment confirmations

  • Shipping updates

  • Delivery information

  • Customer service responses

  • Information concerning an issue with your order

  • Return or refund communications

These communications are considered transactional or service-related communications and may be sent even if you have not subscribed to promotional marketing messages.

6. Marketing Communications

Where permitted by applicable law, we may send promotional emails or other marketing communications about products, collections, special offers, or other information that may be relevant to our customers.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the applicable message.

Please note that unsubscribing from promotional communications does not necessarily stop transactional or service-related communications, such as order confirmations or important information about an existing purchase.

7. How We Share Information

We may share personal information with certain service providers and business partners when necessary to operate our online store and provide services to you.

These parties may include:

  • Shopify and related ecommerce infrastructure providers

  • Payment processors

  • Shipping and delivery providers

  • Customer service providers

  • Website hosting and technical service providers

  • Analytics providers

  • Marketing and advertising service providers, where applicable

  • Fraud prevention and security service providers

  • Professional advisers

  • Government authorities or law enforcement when required by law

We aim to share only information that is reasonably necessary for the relevant business purpose.

We do not sell your personal information for money as a general business practice.

8. Shopify

Our online store is powered by Shopify, which provides ecommerce technology and infrastructure that allows us to offer products, process orders, and operate our website.

Shopify and its service providers may process certain information in connection with your use of our website.

Shopify's privacy practices are governed by its own privacy policy and applicable terms.

For more information, customers may review Shopify's official privacy information.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external resources.

If you choose to visit a third-party website or use a third-party service, that party may collect and process information according to its own privacy policy.

KELLY STORE is not responsible for the privacy practices, content, or security practices of third-party websites that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Analytics and Advertising

We may use analytics or advertising technologies to better understand website traffic, customer interactions, and the effectiveness of our marketing activities.

These services may collect information about your device, browsing behavior, interactions with advertisements, or visits to our website.

Depending on the services we use and your location, you may have choices regarding certain analytics, advertising cookies, or similar technologies.

11. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security of information transmitted to or stored by us.

You should also take appropriate steps to protect your own information, including using strong passwords and avoiding sharing account credentials with others.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide our products and services

  • Maintain business and transaction records

  • Process returns or refunds

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, or regulatory requirements

  • Enforce our agreements

  • Protect our legal rights

When personal information is no longer reasonably necessary for these purposes, it may be deleted, anonymized, or securely retained where required by applicable law.

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you are under the age required to use online services independently in your jurisdiction, please use our website only with the involvement and permission of a parent or legal guardian where required.

If we learn that we have collected personal information from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information as required by applicable law.

14. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • The right to request access to personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of certain personal information

  • The right to request information about how your data is used

  • The right to opt out of certain marketing communications

  • The right to withdraw certain consents where applicable

  • The right to exercise applicable data privacy rights without unlawful discrimination

The availability and scope of these rights may vary depending on your location and applicable law.

To make a privacy-related request, please contact us using the information provided below.

15. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicable law, California residents may have rights concerning access to, correction of, deletion of, or information about the collection and use of certain personal information.

California residents may also have rights concerning certain forms of sharing or targeted advertising.

To submit a privacy request, please contact us using:

Email: rosalesmatt994@gmail.com
Phone: +1 469-920-4890

We may need to verify your identity before completing certain requests in order to protect your personal information.

We will process applicable requests in accordance with the requirements and timelines established by applicable law.

16. International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

Privacy and data protection laws may differ between countries.

By using our website, you acknowledge that information may be transferred and processed in locations outside your country, subject to applicable legal requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or services.

When we make changes, we may update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Your continued use of our website after changes are posted may be subject to the updated Privacy Policy to the extent permitted by applicable law.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us.

KELLY STORE

Email: rosalesmatt994@gmail.com
Phone: +1 469-920-4890

Mailing Address:
7122 TABOR AVENUE 8 APT A
PHILADELPHIA, PA 19111
USA

We appreciate your trust and are committed to handling your information responsibly while providing you with a convenient shopping experience.